Safer Gambling

Affordability Limits

As a licensed and regulated operator, Betfair is required to undertake an extra level of due diligence for our customers. This process requires gaining a higher level of verification from customers to ensure that they are gambling sustainably and safely.

What is Self-exclusion?

Should you need to take a break from gambling, we provide a number of options to help you control your gambling including Self-Exclusion. Time out enables you to take a short break from gambling, restricting your account from placing bets for 24hrs,

What is 'time out'?

If you feel the need to take a short break from gambling we offer the ability to ‘time out’, this enables you to block your account for a 24hr, 48hr, 7 day or 30 day period. During this time you will be unable to bet on any Betfair products. Please b

Can I restrict my daily/weekly/monthly deposit amounts?

Yes. During initial registration you will be given the opportunity to set deposit limit amounts on a daily, weekly or monthly basis. If you would like to update these details, this can be done in the 'My Account' section of the website when you are l

Product Exclusion

What? Betfair offers you the facility to limit your access to certain products onsite as part of our Safer Gambling control tools. This feature allows you to exclude yourself from our products for varying periods of time depending on your needs.

Tell me more about Budgets

We've put together some FAQ’s on Budgets below if you want to find out more. If you don’t find what you’re looking for you can contact us at any time. What are Budgets? Your Budget is the amount you can spend on your account each month.

Combined business of Flutter Entertainment and The Stars Group - Safer Gambling FAQs

Frequently Asked Questions around Safer Gambling in the combined business of Flutter Entertainment and The Stars Group. Please click here to see generic FAQs. Will my Permanent Self-Exclusion from Betfair be carried over to Sky Betting & Gaming

How do I close my account?

Have you had an issue with a service we've provided? If so, please let us know and we'll happily look into any issue you've had and see if we can fix any problem you've had. If you want to close your account, you'll need to get in touch with Customer

How do I request for my account to be reactivated after my exclusion period has ended?

If you'd like your account reactivated after a period of temporary self exclusion, you'll need to get in touch with Customer Service. Our team will then be able to review your account whilst you are present on the contact. To help you stay in control

What can I do if I think I may be gambling too much?

If you have any concerns about whether you are gambling too much or if you feel that you may be getting out of your depth, then please think very carefully about what you should do next, and whether you should continue betting. Think about using our

Sportsbook: Are bets covered by my loss and deposit limits?

Yes. Because Sportsbook bets are funded from the main wallet without a physical transfer needed by you, the product is covered by both sets of limits.

How do loss limits work?

Loss limits for betting start from the moment they are first set. They run for the time you choose (day, week, month or year) and then they are automatically re-set and begin again. For example: if you set a loss limit of £100 (€100) per week around