Betfair FAQ

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  • Can I restrict my daily/weekly/monthly deposit amounts?

    Yes. During initial registration you will be given the opportunity to set deposit limit amounts on a daily, weekly or monthly basis. If you would like to update these details, this can be done in the 'My Account' section of the website when you are more

  • How do I request for my account to be reactivated after my exclusion period has ended?

    If you'd like your account reactivated after a period of temporary self exclusion, you'll need to get in touch with Customer Service. Our team will then be able to review your account whilst you are present on the contact. To help you stay in control more

  • What are Exchange Games Transfer Limits?

    Exchange Games transfer limits cover the total of all transfers into Exchange Games wallet over a rolling period. Transferring funds back to your main Betfair account will not reset the limit. Your Exchange Games transfer Limits come into effect fro more

  • How do loss limits work?

    Loss limits for betting start from the moment they are first set. They run for the time you choose (day, week, month or year) and then they are automatically re-set and begin again. For example:  if you set a loss limit of £100 (€100) per week more

  • What is Self-exclusion?

    Should you need to take a break from gambling, we provide a number of options to help you control your gambling including Self-Exclusion. Time out enables you to take a short break from gambling, restricting your account from placing bets for 24hrs more

  • Poker: How do transfer limits work?

    Poker transfer limits cover the total of all transfers into Poker wallet over a rolling period. Transferring funds back to your main Betfair account will not reset the limit. Your Poker transfer Limits come into effect from the moment they are first more

  • Product Exclusion

    What? Betfair offers you the facility to limit your access to certain products onsite as part of our Responsible Gambling control tools. This feature allows you to exclude yourself from our products for varying periods of time depending on your need more

  • Poker: How do I set a transfer limit?

    If you wish to set a transfer limit for Poker, you may do so in one of below ways: By setting the restriction on your account yourself: You will need to navigate to “My Account” on the Poker site. Under the tab "Player Protection" you need to se more

  • How do I close my account?

    Have you had an issue with a service we've provided? If so, please let us know and we'll happily look into any issue you've had and see if we can fix any problem you've had. If you want to close your account, you'll need to get in touch with Custo more

  • What is 'time out'?

    If you feel the need to take a short break from gambling we offer the ability to ‘time out’, this enables you to block your account for a 24hr, 48hr, 7 day or 30 day period. During this time you will be unable to bet on any Betfair products. Plea more

  • What can I do if I think I may be gambling too much?

    If you have any concerns about whether you are gambling too much or if you feel that you may be getting out of your depth, then please think very carefully about what you should do next, and whether you should continue betting. Think about using our more

  • Sportsbook: Are bets covered by my loss and deposit limits?

    Yes. Because Sportsbook bets are funded from the main wallet without a physical transfer needed by you, the product is covered by both sets of limits. more

  • Combined business of Flutter Entertainment and The Stars Group - Responsible Gambling FAQs

    Frequently Asked Questions around Responsible Gambling in the combined business of Flutter Entertainment and The Stars Group. Please click here to see generic FAQs.   Will my Permanent Self-Exclusion from Betfair be carried over to Sky Betting more