My Account

Changing your personal details

At Betfair we take your personal details at the point of registration, but you can update these yourself at any time. It is advised that you keep this section up-to-date should we ever need to contact you.

How do I close my account?

First, we recommend that you withdraw any remaining funds from your account before you close it.

Marketing Preferences

At Betfair, we understand that there may be times when you want to reduce the volume of gambling related advertising you see. It's easy to change your advertising preferences for our products and this article explains how.

Sportsbook: How do I switch between fractional and decimal odds?

This article explains how to change your odds between Fractional & Decimal on both Desktop & Mobile.

Reopen a closed account

This article provided you with key information on how to re-open your closed account, and answers some questions you may have.

What is the corporate identity verification process?

Corporate Accounts In line with our policy for individual customers, Betfair also has a policy of verifying corporate customers. As the nature of the customer is very different, the requirements have been tailored to accommodate these differences. A

Sportsbook: Where can I see my bets (history)?

In order to view your Sportsbook bet history, you may either select the ‘My Bets’ link on the top left hand side of our website or you may select the ‘My Account’ dropdown on the top right hand side of the website and proceed to select the ‘My Bets’

Subject Access Request (SAR)

You have a right to request a copy of the personal data that we hold about you.

Erasure Request/Right to be Forgotten.

You have the right to request us to erase your personal data where we have no compelling reasons to continue storing or processing your data.

What is an ‘Inactive’ account fee?

 Betfair does not charge inactive account fees.

Can I change my username?

For accounts that already have a username, unfortunately, you will not be able to change this. However, if your username is an e-mail address we would like you to take a few minutes to create a new username. To do this you just need to follow some si