Policies & Terms

Betfair's Complaints Procedure

We want to give you a great experience with the best service and want to put things right swiftly if something hasn't gone to plan. Our Service teams are in the best position to speedily deal with your complaint and provide a quick resolution to most queries:

What is Source of Funds?

Source of Funds may sound like a daunting process, but don’t worry! This process assists us to ensure that we can get to know you and provide you with a great customer experience, as well as ensuring that we fulfil our obligations. At times,