We strive to settle your bet as soon as the event finishes. However, during busy periods, please allow up to 30 minutes for the full result to be confirmed and for your winnings to appear in your account before contacting us.

This article details the Exchange rules for Horse Racing related markets

This article explains our Sportsbook Extra Places promotion...

This article details rules for Horse Racing related markets.

This article explains Each Way betting on Sportsbook and the Exchange; what it is, how to place an each way bet and scenarios that may cause your settlement amount to be different to what you were expecting.

This article answers some frequently asked questions around what happens to your bet in the event of a Non Runner (a horse that pulls out of a race before it begins).

There are many reasons why a bet or selection may have been voided. These could include:

This article explains everything you need to know about free bets from how to check if you have one to how to use free bets to place a bet.

This article answers some frequently asked questions around Ante Post betting. Ante Post is a market that exists in advance of an event (usually 24-48 hours from the race start time and prior to 10am on race day). It has slightly different rules in respect of the settlement of Non Runners.

This article explains what happens to your bet in the event of a Dead Heat, where more than 1 participant (e.g. 2 horses) tie for a position in an event. 

Rule 4 covers the situation where a horse is withdrawn from a race, the odds for all bets placed on remaining horses are adjusted to account for the non-runner(s). This is because less horses in a race increases the probability of each remaining horse winning. A Rule 4 is normally expressed as x pence in the pound, and is an industry-wide rule.

What is the tote? The tote is a dividend paid out from a betting pool. Instead of offering fixed odds like traditional bookmakers, payouts are calculated after the off, when the betting pool is closed. Where can I find the Tote? From our Exchange, if

We no longer offer Best Odds Guaranteed on Horse Racing and Greyhound Markets on Sportsbook