Useful Links:
We are offering a Bet & Get Promotion - Every week of the World Cup! You can see more here!
For a step-by-step guide on how to place free bets, head to this section here.
What are Free Bets?
Free bets are bonuses that you can use to place a bet, up to the total value of the free bet bonus you have been awarded. Free bets cannot be divided or used in partial amounts - they must be placed in a single transaction.
How do I locate my Free Bets?
Sportsbook:
Your Free Bets are accessible in the Bonuses page of your account here or in the Bonus Wallet accessed from the header bar, where a black label will appear when logged in (see image below).
Free Bets will only appear in your Bet Slip once you have made an eligible selection. For example, if you have a Football Free Bet and you're trying to place a football bet, this one would appear.
Exchange:
On the Exchange, your Free Bet balance is displayed at the top of the page. The system automatically applies the most relevant Free Bet based on your selection.
How do I place a Free Bet?
Watch the short video below to find out how to place a Free Bet, or check out our Step by Step guide for more details.
Do you have a Step by Step guide?
Follow these steps for Sportsbook:
1.Log in to your account using the 'Log In' button.
2.If you have available bonuses, you will see the black label on the homepage header which will show all Free Bets & Bonuses available on your account
3.Review the promotion specific terms & conditions for any Bonus restrictions
4.Make your selection(s) as usual - a guide can be found here
5.In the Bet Slip, if you have eligible free bets, you will see a yellow present icon next to your selection(s)
6.Tap the present icon and select the bonus/bonuses you wish to use (You can also add a cash stake in the stake field if you'd like)
7.Click 'Place Bet' when you are done to add the selection to your bet slip.
Follow these steps for Exchange:
1.Confirm your selections and use your free bet by tapping 'Place bets'.
2.Please note: If the total stake is higher than your available bonus balance, the remaining funds will be taken from your main cash balance where possible.
3.If you have multiple free bets, Betfair will automatically use the most relevant one - prioritising unrestricted free bets before more specific ones - based on the order in which they were awarded.
Please note: Some free bets have restrictions and can only be applied to specific selections depending on the terms and conditions of the promotion. For example, some free bets can only be used on 'In-Play Betting' (i.e. can only be used on events that are currently underway).
To find out where to view the terms of any promotion you have already signed up for, see the section ''Check the terms and conditions of the offer''.
Free Bet Expiry
The expiry of your Free Bets is detailed in the promotional terms accessed via the 'My Promotions' page or the point where you opt in to a promotion.
If a page doesn't exist or you've missed this information, you can see how long is left to run on your free bets before they expire, at the point you place your bet or in your Bonus Wallet that you can access from the header.
You can view the validity period in your Bonus Wallet or at the point of placing your eligible bet. They will also include information around what they can be used on, if they are restricted.
Please note, only free bets applicable to the bet being placed will show. For example, if you're placing a Bet Builder bet only free bets eligible for Bet Builder Bet markets will appear. This information is available in your 'Bonus Wallet'.
Having trouble locating your Free Bets?
You might not see a Free Bet if:
A. You haven't opted into the promotion via the 'My Bonuses' page.
- Once you've opted in, a green banner will appear in the top-left corner of the promotion to confirm it's been accepted. If you've successfully opted in, you'll see a confirmation message on the screen. The example shown below ('Bet here >>') may vary depending on the promotion.
- Please note: If you have not opted in, then everything you have staked up to that point will not count towards the promotion and you will need to start again.
B. You haven't fulfilled the required criteria to be awarded your free bet. Check the promotion specific terms & conditions for expected crediting window.
C. The Free Bet has expired.
D. The bet type or market is not eligible.
E. Your account is excluded from receiving promotions.
- If you have been excluded, we will have sent an email to the address registered to your account confirming this. Please check all your active email addresses for an email from us titled either; 'Important Notification', 'Service Announcement: Your Betfair Account', or 'Important Information Regarding Your Account'.
Can I have a Free Bet on Betfair?
At Betfair, we don't give out Free Bets on request because there are so many opportunities to receive them whilst using our products.
To ensure you receive details of our latest offers make sure you are opted into marketing by updating your contact preferences. Find out how to do this here.
To find out more about updating your Marketing Preferences, see our article here.
We regularly run promotions across all of our sites. To see details of our latest offers, please visit the Promotions pages below:
- Betfair Sportsbook Promotions
- Betfair Exchange Promotions
- Betfair Casino Promotions
- Betfair Poker Promotions
- Betfair Bingo Promotions
However, if you have a query regarding an existing promotion you have claimed, please do not hesitate to contact us using the 'Get in touch' button at the bottom of this article and following the instructions for Live Chat.
How do I keep a track of my Free Bets?
You can view your Free Bet usage by accessing your 'My Bets' section once logged in, and checking your open/settled bets. If you have already applied your Free Bet(s), they will be indicated with a yellow tag, as seen in the image below.
You will also be able to view this information in 'My Bonuses' by clicking here.
Check the 'Terms & Conditions' of the offer
The terms & conditions should be available under each promotional Home Page. These can be accessed from the 'My Bonuses' tab at the top of your home page, or the 'Promotions' tab in the navigation bar on the left hand side of the Home Page.
I have a Bet Restriction/Gaming Bonus Restriction - What happens if I qualify for a promotion or bonus before becoming restricted?
Any promotions or bonuses already earned will be credited as usual. However, you will not be able to take part in these promotions moving forward.
If you feel you have commenced the qualification for a promotion prior to the restriction being applied and not received a bonus, please contact us so we can investigate this issue.
What are the Betfair Free Bet Rules?
For any Betfair offer that involves free bets, the general rules below apply:
- Any Betfair offer is limited to one per customer and cannot be used in conjunction with any other offer.
- In the event of a customer opening more than one account in order to claim multiple registration offers, or claiming an offer on duplicate accounts, we reserve the right to suspend and close any duplicate accounts and make void any bets placed.
- Free bet tokens are provided for customers to bet with and cannot be withdrawn
- Free bet stakes are not returned with winnings.
- Free bets can be used on any market in which is specified within the free bet (excluding Tote and US Racing pool betting) providing the value of the free bet doesn't exceed the maximum bet allowed amount on any account.
- If you become subject to a Bet Restriction or Gaming Bonus Restriction, any bonuses already earned will still be credited, but you will not be able to participate in future promotions; if you believe you qualified for a bonus before the restriction was applied and did not receive it, please contact us.
- Betfair reserves the right to refuse a free bet to a customer where Betfair reasonably believes that such customer is abusing or defrauding the free bet system.
- Betfair reserve the right acting reasonably to withhold, restrict or cancel promotions from individual account holders in accordance with its eligibility, promotion abuse and internal trading risk policies at its reasonable discretion and with prior notice.
- To claim a matched free bet a customer must stake their own money to be eligible, should their initial selection be a non runner then the free bet will not count.
- Free Bet Expiry subject to the terms and conditions of individual promotions & offers. These will be detailed within the opt in page of the promotion.
Where can I find the Betfair General Terms and Conditions?
To find our full Terms & Conditions, see our article here.