Betfair FAQ

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  • Why can't I always choose how I withdraw my funds?

    There are numerous reasons why a card withdrawal may not be processed: - Some UK issued Mastercards do not provide "collection account" details. This means the issuer has not made available an underlying account for us to pay money back to. - You ar more

  • How do I withdraw funds?

    MOBILE - To process a withdrawal from your account you need to click on the 'My Account' icon, select the “Withdraw” button and select the payment method you would like to withdraw the funds to. DESKTOP - To process a withdrawal from your accoun more

  • Why can't I use my card for withdrawals?

    There are numerous reasons why a card withdrawal may not be processed. Some UK issued MasterCards do not provide “collection account” details. This means the issuer has not made available an underlying account for us to pay money back to. You ar more

  • What are Net Deposits?

    Due to regulations, Betfair operate what's called a 'Closed Loop Policy' when it comes to withdrawing funds. This means that if you have deposited into your Betfair account using one payment method, you will have to withdraw back onto that same payme more

  • How do I change or unregister my card?

    In 'My Account' --> 'My Betfair Account' --> 'Payments' --> 'Card Details' --> 'Edit' you can view and amend your card details. You can amend certain parts of your card details while some information cannot be changed: Changeable card details: Expir more

  • How do I change the primary address of my PayPal account?

    To deactivate your PayPal account (or any eWallet) we require a proof of closure to ensure that the integrity of our closed loop policy is not being broken. This proof can be in the form of a screen shot of the email PayPal sent confirming the accoun more

  • I have withdrawn to a payment method which is no longer active. What shall I do?

    Payment is not yet processed by Betfair You can cancel card withdrawals before they have been processed by us (up to 24 hours). Withdrawals which are not yet processed will be displayed under “Pending Withdrawals” in “My Account” --> “With more

  • Why can I not remove my (expired) card?

    You may be unable to remove a card from your account if: there are more deposits than withdrawals on the card. See also "What are Net Deposits?" the card has not reached the expiry date. you have not completed the KYC verification process. See also more

  • Which cards do Betfair accept?

    Betfair accepts: Credit cards Visa MasterCard Debit cards Visa Delta Solo Visa Electron MasterCard Please note: UK Debit Cards can only be registered on GBP accounts. You will not be able to withdraw funds back to a MasterCard is more

  • Why can’t I deposit using PayPal?

    Customers who use a MasterCard or credit card to pay via PayPal may find problems making deposits. If the problem depositing via PayPal persists, please register your card in My Card Details and deposit directly into Betfair. If any funds in your Pa more

  • My card deposit has been declined, what do I do?

    If you receive the message "transaction declined, please speak to your card issuer", your bank has declined the transaction. Unfortunately your bank will never give a specific reason to Betfair for declining the transaction therefore we can only sugg more

  • What are your bank account details?

    You can find our bank details easily by logging into your Betfair account. From here you'll just need to navigate to My Account > Payments > Deposit > Alternative Methods > Bank Transfer If you're using this to make a deposit it is imperative that more

  • Do I need to deposit funds when opening the account?

    It is not essential to deposit funds into your account on registration, but to start betting immediately you will need to credit your account using one of our payment methods.  more

  • Mastercard Withdrawals

    If you are using a Mastercard that has been issued outside of countries listed below or you are using a Mastercard BusinessCard, you will not be able to make any withdrawals to it. Please note that these restrictions are not set by Betfair but by Mas more

  • Do you accept cards from my country?

    We accept cards from: Armenia Australia Austria Belarus Belgium Bosnia and Herzegovina Brazil Bulgaria Costa Rica Croatia Cyprus Czech Republic Denmark Egypt Estonia Finland Georgia Germany Gibraltar Greece Guatemala Hungary Iceland Ireland Italy Lat more

  • How do I deposit funds into my account?

    Once you are logged into your Betfair account, click on the “Deposit” button found at the top right hand side of our home page, or by clicking here. All payment methods available to you will be displayed on this page.  Simply select one of the d more

  • Can I cancel my withdrawal?

    This depends on how you have withdrawn your funds and the amount of time that has passed. Which withdrawal method was used? Card: If you have withdrawn to a card, then you can cancel card withdrawals yourself before they have been processed by us more

  • Withdrawing Funds

    How do I withdraw funds? Why do card withdrawals take 2-5 days when card deposits are immediate? Can I cancel my withdrawal? How long will a withdrawal take to clear my account? Why can't I always choose how I withdraw my funds? I have withdrawn more

  • Can I deposit using an online payment method or eWallet?

    Yes, there are a range of online payment and ewallets available with which you can deposit to your account on Betfair. These payment methods can be used in many countries: Neteller Skrill PayPal Web Money Paysafecard   Depositing with any more

  • Why do card withdrawals take 2-5 days when card deposits are immediate?

    Card withdrawals are typically processed within 2 to 5 days. This is a standard practice for most banks, and is out of our control. Please see the guide below for when you can expect to receive your withdrawal in your bank account.  Withdrawal D more

  • Can I restrict my daily/weekly/monthly deposit amounts?

    Yes. During initial registration you will be given the opportunity to set deposit limit amounts on a daily, weekly or monthly basis. If you would like to update these details, this can be done in the 'My Account' section of the website when you are more

  • Debit or Credit Card Help

    Why do card withdrawals take 2-3 days when card deposits are immediate? Why can't I use my card for withdrawals? How do I change or unregister my card? Why can I not remove my (expired) card? My card deposit has been declined, what do I do? Whic more

  • Withdrawals

    Due to the bank holiday weekend in the UK and Ireland, banks might have not processed payments until today so if you are not seeing your winnings in your bank account following your withdrawal, it might take 2 to 3 working days depending on the payme more

  • General Payments Help

    Why do card withdrawals take 2-5 days when card deposits are immediate? What are Net Deposits? Which currencies do you accept? Do you accept cards from my country? How do I validate my MasterCard? How do I change or unregister my card? How do I more

  • How long will it take for a withdrawal to reach my bank account?

    Withdrawal processing times vary depending on the payment method you have used. Please see table below as a general guide.  Payment Method  Earliest time you'll receive the funds  Latest time you'll receive the funds  Debit or Credit more

  • Apple Pay

      What is Apple Pay Apple Pay provides an easy and secure way to make payments through iOS apps, watchOS apps, and websites in Safari. By using Face ID, Touch ID, or double-clicking Apple Watch, users can quickly and securely provide their payment. more

  • Fast Funds

    What is Fast Funds? Fast Funds is the quickest way to make a withdrawal, and get your funds from your Betfair wallet to your bank account. Fast Funds is currently available to customers in the UK, Ireland and Spain with a Visa Debit or Prepaid card more

  • Strong Customer Authentication (SCA)

    Why am I receiving extra security checks when making a deposit? The way that payments are made online is changing to help keep your money safe and secure.   New financial regulation, introduced on 14 September 2019, means that your bank may ask yo more

  • Strong Customer Authentication (SCA)

      Why am I receiving extra security checks when making a deposit? The way that payments are made online is changing to help keep your money safe and secure.   New financial regulation, introduced on 14 September 2019, means that your bank may as more

  • UK Credit Card and Revolut Card Regulatory Restrictions

    The laws in the UK have changed recently, which means that betting companies can’t accept top-ups to your account from Credit Cards. Betfair are fully supportive of the changes and won’t be taking any funds that come from Credit Cards from April more

  • Sportsbook: Are bets covered by my loss and deposit limits?

    Yes. Because Sportsbook bets are funded from the main wallet without a physical transfer needed by you, the product is covered by both sets of limits. more