General Betting

Opta Football Statistics - Definitions

This article outlines how we use Opta to settle statistic markets in football such as Shots on Target (SOT), Goalscorers, Tackles, Offsides, Assists, Passes, Cards and Corners as well as others.

FIFA 2026 World Cup Tournament - Outrights

This article details information on FIFA 2026 World Cup Tournament Outright markets!

Each Way Bets

This article explains Each Way betting on Sportsbook and the Exchange; what it is, how to place an each way bet and scenarios that may cause your settlement amount to be different to what you were expecting.

Cash Out - Sportsbook

Cash Out allows you to lock in a profit or loss before waiting for the event to finish. Betfair does the maths on your current bets to offer you a value in real time based on the live market prices and even better news for football bettors - Cash Out will no longer be suspended on match odds markets on the Sportsbook!

Football - Postponed or Abandoned Match Rules:

Settlement rules and what this means for your bet

Void Bets

There are many reasons why a bet or selection may have been voided. These could include:

Dead Heat

This article explains what happens to your bet in the event of a Dead Heat, where more than 1 participant (e.g. 2 horses) tie for a position in an event. 

Betfair Live Video

This article details information for the Live Video Service.

Sportsbook: Bet Cancellations

This article outlines the occasions in which you can cancel your bet and how you can use cash out to do this where it is available.

Sportsbook: Where can I see my bets (history)?

In order to view your Sportsbook bet history, you may either select the 'My Bets' link on the top left hand side of our website or you may select the 'My Account' dropdown on the top right hand side of the website and proceed to select the 'My Bets'

Tote Help

This article details information on Tote betting, and where to access this within our products!

Bet Settlement Timescales (Sportsbook)

We strive to settle your bet as soon as the event finishes. However, during busy periods, please allow up to 30 minutes for the full result to be confirmed and for your winnings to appear in your account before contacting us.

Football - 90 Minute Rule

What does '90 minutes plus injury time only' mean when settling my bet? Bets placed on Football markets are settled based on the 90 minutes plus any injury time that is played. All goals, shots on target, cards awarded, corners taken etc. that occur during the game

How do odds work & how do I switch between odds format?

This article explains how both Fractional & Decimal odds work, as well how to change your odds display on both App & Desktop.

Bet Types

This article outlines the bet types we offer on our sportsbook and what they mean. It also covers Dutching and also reasons you may not be able to combine certain single selections.

Bet Builder

This article details information on Bet Builders, as well as some FAQs for Bet Builders across Football, Basketball & Baseball.

Handicap Betting in Betfair

Betfair offers you handicap betting in different sports and markets through its Sportsbook. These bets don't cover Asian handicap betting modality (bets that don't offer the 'tie' selection as an event result).

Sportsbook: Acca Edge - FAQs

From 11 December 2025, Acca Edge will no longer be available on Betfair. We understand this may be unexpected, and we're here to help you navigate the alternatives.

Betfair Beacons FAQs

What are Betfair Beacons?

Sportsbook: How to Place a Bet

This article explains how to place different types of bets on Sportsbook; Single, Multiples, Accumulators and Bet Builders are covered. 

What is 'Virtual Sports' and how do I use it?

WHAT IS VIRTUAL SPORTS AND HOW DO I USE IT? Virtual Sports is a selection of scheduled fixed odds games (events) that use a random number generator (RNG) to decide the outcome. All customers view the same schedules and the same outcomes. All the even

Match Ups

Match Ups is a brand new way to bet, allowing you to pit players against each other for goals, shots, fouls and more

Football - Players Not Starting

When a player is said to "not start" in football, it means they are not included in the initial 11 players chosen to begin the match on the field, and instead will start the game on the bench as a substitute, only coming on to play if the manager decides to replace another player during the game. 

Winnings not what you expected?

This article explains some of the reasons that you may not have won as much as you were expecting from your bet. This can happen because a rule has been applied based on a change in circumstances in the event you have bet on or sometimes it can simply be a mistake that needs to be corrected.

Requesting a Price

This article provides information on how you can Request a Price on Betfair