Sports

Exchange: What is the Discount Rate?

Betfair Exchange charges Commission on winning bets. If you are opted into My Betfair Rewards, the discount rate only applies in Australasian markets. Otherwise, we use a Market Base Rate according to where you live to calculate your commission.

Exchange: What are Betfair Points?

What are Betfair Points? When you bet on the Betfair Exchange, win or lose, we reward you with points. The more you bet on the Betfair Exchange, the more points you accumulate. Betfair Exchange charges Commission on winning bets. The more points you

Football - Players Not Starting

If you have placed a bet on a player that’s not starting, here are your options: Try clicking Cash Out on your bet before the game kicks off so you can place a bet on a player who is starting. Cash Out will not be available if you have placed your bet using a Free Bet. Get in touch with our Customer Service agents who will be able to cancel your existing bet and give you your free bet back.

What is ‘Virtual Sports’ and how do I use it?

WHAT IS VIRTUAL SPORTS AND HOW DO I USE IT? Virtual Sports is a selection of scheduled fixed odds games (events) that use a random number generator (RNG) to decide the outcome. All customers view the same schedules and the same outcomes. All the even

Exchange: What is MatchMe and how does it work?

It’s a feature which makes it easier to get your bet matched. With MatchMe switched on, you can be matched at a pre-determined range of odds, which will allow you to achieve a more successful matching

Golf - Bet Settlement

If your Outright Each Way bet has been paid out for less than you expected, it is most likely due to dead heat ties in the final leaderboard. A dead heat occurs when two or more participants tie for a position. This will only affect bets placed on go

Sportsbook: My bet has not been settled yet. Why not?

We aim to settle every market within a matter of minutes - usually within half an hour, at a maximum. If your bet has still not been settled for a long period the result of an event is known, please get in touch with Customer Service. We'll need the

Sportsbook Football - Shots & Shots on Target Markets

Introduction We use a 3rd party data provider called ‘Opta’ to settle our Shot & Shot on Target markets. Although Opta make every effort to ensure their data collection is as accurate as possible, they can sometimes review the statistics and make ame

Exchange: Why did I get a different amount when I cashed out to the one advertised?

Cash Out amounts are not guaranteed as they are based on the live Betfair markets, where prices are constantly moving. This means you may receive more than indicated, or your Cash Out may be unsuccessful or only partially successful. If a Cash Out is

Why can I only view the latest prices logged in with a funded account?

Only customers logged into an active funded account will be able to view the latest Betfair prices. We do this to discourage extreme usage of Betfair website data by software programs that don’t use Betfair to bet. Your account becomes an ‘active fun

Sportsbook: What is Cash Out and how does it work?

Cash Out allows you to lock in a profit or loss before waiting for the event to finish. Betfair does the maths on your current bets to offer you a value in real time based on the live market prices….. and even better news for football bettors -

Sportsbook: What is the maximum number of selections I can combine in Multiples?

Currently you can select up to maximum of 25 selections in one Multiple. In addition to you can also place the following full-cover multiples: Trixie - A Trixie is a full-cover multiple bet on three selections. It is made up of 4 bets - 3 Doubles and

Exchange: What is Cash Out+ on the Exchange mobile app and why should I use it?

Cash Out+ is a fantastic feature which allows you to Cash Out part of your bet. You can do this, for example, when a game is going in your favour and you wish to reduce your risk while keeping a healthy profit on a selection. Where is Cash Out+ avail

Exchange: On which markets is Cash Out available?

Cash Out isn't available for all markets on our Exchange. But, it's available for a lot! The Cash Out icon will be displayed on any market that offers Cash Out - just like the below.

Exchange: What is my ‘Available to Bet’ balance?

Your 'Available to bet' or 'Total available' balance is the amount available for you to wager at any given time. Your ‘Available to bet’ balance is your account balance, minus the (current) exposure associated with any bets you have placed that have

Exchange: How does ‘Cash Out’ work on a 'Draw No Bet' market?

A 'Draw No Bet' market doesn't include the draw option. You can only select either team A or team B to win, and if the match ends in a draw after 90 minutes (plus any injury time), all bets on the market will be void and stakes will be returned. If y

Bet Builder NBA FAQs

How does a Bet Builder work? Simply add multiple selections from any tab to create a bet. Open the betslip, enter your stake in the Bet Builder section and place your bet. Available markets can be seen under the Bet Builder tab What happ

How to place a Bet Builder bet

Bet Builder is a new feature that allows you to build your own accumulator within a single match from a variety of markets. If you are looking to place a Bet Builder , we'll outline the steps below for mobile or desktop. Mobile | Desktop Mobi

Exchange: Get Started with Betfair Exchange

I want to know more about: Betfair Exchange | | | Our Betting Exchange is the first platform ever built to allow for customers to bet against one another rather than betting against a bookie. To make things easier there are a number of things that ar

Bet Builder MLB FAQs

How does a Bet Builder work? Simply add multiple selections from any tab to create a bet. Open the betslip, enter your stake in the Bet Builder section and place your bet. Available markets can be seen under the Bet Builder tab. What happ

Sportsbook Horse Racing - Each Way Terms - 4 places at 1/4 odds

Each Way Terms - 4 places at 1/4 odds If the Each Way Terms are 4 places at 1/4, this is what happens: Each Way Terms with a Non Runner - 4 places at 1/4 odds If the Each Way Terms are 4 places a

Sportsbook Horse Racing - Each Way Terms - 3 places at 1/5 odds

Each Way Terms - 3 places at 1/5 odds If the Each Way Terms are 3 places at 1/5, this is what happens: Each Way Terms with a Non Runner - 3 places at 1/5 odds If the Each Way Terms are 3 places a

Sportsbook: Can I cancel or amend my bet?

No. Once Betfair has confirmed your bet placement, you will not be able to change the terms of that bet or cancel or withdraw from that bet under any circumstances. Acceptance of your bet by Betfair concludes the bet. Please refer to the ‘Terms and C

Exchange: How to get the most out of Exchange+

Exchange+ is written in the latest technology and some browsers handle this better than others. To ensure you get the fastest experience possible, please ensure you always use the most recent version of your browser. If you have installed browser add

Exchange: Auto Cash Out

Exchange: What is Auto Cash and why should I use it? Auto Cash Out is an exciting new product for the Betfair Exchange that allows you to set a profit level and then be cashed-out by Betfair when this level is reached. How do I use Auto Cash Out? To

What are Betfair's contact details?

Customer Service Follow the hyperlinks if you can't remember your username or password. If you have any other questions, please check out our handy FAQs or contact us. Tweet Us For the latest information or if you have a question regarding your Betfa

Sportsbook: How do I switch between fractional and decimal odds?

At the bottom of each page, just above the page footer, you find "View odds as:" which enables you to toggle between "Fractional" and "Decimal" odds. Once set, the page will remember your preference the next time you enter the site.

Exchange: What is Best Price Execution?

What is Best Price Execution? The Best Price Execution feature enables customers to get matched at the best available odds on the Exchange. With the Best Price Execution feature switched on, if better odds are available, or become available, after yo

Exchange: What is the ‘Bet view slider’ and how does it work?

The ‘Bet view slider’ helps you to see the odds available for the amount you want to bet. When you log in you will see your default bet view value, which has initially been set to £2 (€2). You can change this default value in the ‘Display Options’ .

Sportsbook Horse Racing - Future Racing

Future Racing, otherwise known as Ante Post betting is when a market exists in advance of an event. This way you can place your bet well in advance of the race. For Future Racing betting, unless otherwise

Sportsbook Horse Racing - Each Way Edge Help

What is Each Way Edge? Each Way Edge is a revolutionary new product which allows you to alter the place terms of your Each Way bet. With Betfair you can now choose to add extra places for a small decrease in price, or remove places to increase your

Sportsbook Horse Racing - Non-Runner & Rule 4

I bet on a non-runner, what happens to my bet? Bets placed on Future Racing will be settled as a losing bets. Bets places on Non Runner Money Back markets will have their stakes returned once the non-runner is declared. If you have placed an accumulator,

Exchange: What is Cash Out+ and why should I use it?

Cash Out+ is a fantastic feature which allows you to Cash Out part of your bet. You can do this, for example, when a game is going in your favour and you wish to reduce your risk while keeping a healthy profit on a selection. Where is Cash Out+ avail

Sportsbook Horse Racing - Best Odds Guaranteed Explained

Betfair offer Best Odds Guaranteed (BOG) on all UK & Irish Horse Racing from 8am on the day of the race. So, if you take a price on a horse and the Starting Price (SP) is bigger we will pay you out at the bigger odds!

Sportsbook: Where do the prices come from and why are they different from the Exchange ones?

When you bet on Sportsbook you are betting against Betfair rather than against other Betfair customers. Therefore it is Betfair that set the prices and carry the risk. The odds are generally higher for Singles bets (Exchange) than for the same select

Exchange: Can I request to ‘Take SP’ on an unmatched lay bet if my liability is less than £10? (Minimum liability)

Yes, but at the off if the liability on the bet is less than £10 the bet will be cancelled and will not be included in the SP reconciliation. For example: As an Exchange layer I decide to lay a horse for £5 (€5) @ 2.0. It is trading at 3.0 so my bet

World Cup Bet Types FAQ

Win-Draw-Win | Same Game Multi Double-Chance | Scorecast | Wincast Top Scorer Tie | Top Scorer doesn't play Question:What does Win-Draw-Win mean? Answer:Generally, this refers to the three possible outcomes of a sports fixture (home win, draw and awa

Exchange: Can I see the amounts of money to back and lay at SP?

You can indeed. SP bets shown in the runner information pop-up, which you can see by clicking the graph icon next to each selection in the market view. In the Traded Table next to the graph, you will see two new columns, backers' stakes and layers' l

Sportsbook: How do odds work?

Betfair Sportsbook uses both fractional and decimal odds, you can switch between the two at any point, either from: Desktop: by selecting either fractional or decimal from the black banner at the bottom of the page. Mobile: by clicking on your balanc

Exchange: What is Cash Out on the Exchange mobile app?

Cash Out on the Exchange is a Betfair product that allows you to lock in a profit or loss before waiting for the match to finish. Betfair does the maths in real time to offer you the value of your current bets based on live market prices. So using a

Exchange: What is Asian Handicap Betting?

Asian Handicap is a form of soccer betting which is very popular in Asia (hence the name). ""Handicap"" means that one team receives a “virtual head start”, effectively leading the game by a differing amount or amounts before the game starts. Simply

Exchange: Can I see roughly what price I am likely to get before the off when I bet at SP?

Yes. You will not know what the Betfair Starting Price is until the event starts, as additional bets placed before then will affect the calculation of the price. However Betfair will offer two calculations of the projected SP: Projected SP - which in

Exchange: What does the term "Lay" mean and what is a Lay bet?

To lay a bet is to back something not to happen. For example, to lay Manchester United to win their match is to back them NOT to win. If you were to lay them, you would win your bet if they either lost or drew their match. With Betfair you can not on

Sportsbook: Where can I see my bets (history)?

In order to view your Sportsbook bet history, you may either select the ‘My Bets’ link on the top left hand side of our website or you may select the ‘My Account’ dropdown on the top right hand side of the website and proceed to select the ‘My Bets’

Sportsbook: Can I place a bet on your Sportsbook product including multiples over the phone?

Our telephone betting team (Telbet) can only place bets on our Sports Betting Exchange and are not able to place bets on any Sportsbook market or any other betting product.

Exchange: What is Trading?

What is Trading? Trading is one of the best and most unique things about Betfair. Trading is having more than one bet in a market; seeking to improve your position or lock in a profit on all possible outcomes. How does Trading work? For an example,

Tote Help

What is the tote? The tote is a dividend paid out from a betting pool. Instead of offering fixed odds like traditional bookmakers, payouts are calculated after the off, when the betting pool is closed. Where can I find the Tote? From our Exchange, if

Sportsbook: Each Way Terms

Jump to: Each Way Explained | Place Terms | Each Way Edge Each Way Explained An Each Way (EW, E/W) bet is essentially two separate bets: one for the horse to win, the other for the horse to place in any of the place positions offered in that race. Th

Exchange: What is the Market Base Rate?

The 'Market Base Rate' (MBR) is the maximum commission rate you pay on some markets and is determined by your country of residence. If you are opted into “My Betfair Rewards” then Market Base Rate only applies in Australasian markets. Examples of how

Sportsbook: Why can’t I ‘dutch’ different selections in the same market with Multiples?

‘Dutching’ involves picking more than one possible outcome in a single race and having the accumulative odds reduced to reflect your increased chance of picking a winner. On the Sportsbook Multiples product, each selection forms a different line from

Exchange: Why Betfair Starting Price?

SP is an abbreviation for ‘Starting Price’ and until now has been more widely associated with traditional bookmaking. The method by which SPs are set for each runner varies in different countries. Traditionally in the UK the Starting Price for any h

Exchange: In a horse race, how will non-runners be treated?

I bet on a non-runner, what happens to my bet? Bets placed on Antepost markets will be settled as a losing bets. Bets places on Day of the Race markets will have their stakes returned once the non-runner is declared. My bet was a winner, what are non

Sportsbook: How do I place a multiple bet?

Simply choose your selections as you would for a single, and the betslip will appear on the right hand side of the page and will create your multiple. From here, you then have the option to choose your bet type – double, treble, fourfold, Trixie and

Premium Charge - What is it? Will I need to pay it?

The premium charge is an additional charge which may be applied to a very small percentage (less than 0.5%) of our customers. The charge simply applies on accounts which make a persistant profit and meet a certain criteria. Please note that if you be

Exchange: How do I change my Exchange app to PIN-login?

Log in to your account. So far, so easy, right?! Click ‘AZ Menu’. Select 'Settings'. Select 'Security'. Flick 'Mobile Pin' on. Enter your Betfair password. You're all set!

Exchange: What happens if there is a dead heat?

Dead Heat is a tie between two or, rarely, more runners in a race. Usually, a photo finish can determine the winner, but at times it is too close to call. If there is a Dead Heat, you will win part of your bet and lose part of your bet. A Dead Heat i

Sportsbook: How do I place a single bet?

First select the sport and then the event that you want to bet on. When you have chosen, click on the price and your selection will then automatically appear on your betslip on the right hand side of your screen. Enter the amount you want to stake in

Betfair Exchange Outage

What is Betfair's definition of an outage? The point at which Betfair disables betting on www.betfair.com/exchange. Please note - Should Betfair Mobile and/or our API go down but the desktop still be accessible, you will be able to continue betting o

Exchange: How do reduction factors work on place markets?

There is a difference on how the reduction factors work on 'Place' markets compared to 'Win' markets. Win markets reduction factors are calculated to 100% when adding up all runners. In a 'Place' market a single horse has less impact on your chance o

Where can I earn Betfair Points?

When you bet on the Exchange, you’re rewarded with Betfair Points. Betfair Points are not rewarded for play on Sportsbook, Arcade, Casino, Live Casino, Bingo, Poker or Exchange Games. For more information on Betfair Points .

Exchange: What is Cash Out and how does it work?

Cash Out is a product from Betfair that allows you to lock in a profit or loss before waiting for the event to finish. Betfair do the math to offer you a value in real time of your current bets based on the live market prices. Using a single click y

Winner & Top Goalscorer Doubles

Why are my returns not as much as I thought? With Top Goalscorer markets there is always a possiblity of players being tied on the same number of goals. This can generate dead heats (especially for places in each way bets) and this can be tricky to u

Exchange: What can I do with an unmatched bet in SP markets?

By default unmatched bets ‘lapse’ and are cancelled at the start of the event. You can still choose for this to happen if you wish, and unmatched bets will have “cancel” as their default. However we have added two alternative options: You can choose

Handicap Betting in Betfair

Betfair offers you handicap betting in different sports and markets through its Sportsbook. These bets don’t cover Asian handicap betting modality (bets that don’t offer the ‘tie’ selection as an event result). The handicap betting markets that you c

How much do I need to bet to watch Live Video?

To watch our Live Video service you might need to place a bet before being able to access the stream. Betfair Live Video is currently free of charge for all content, with the exception of certain horse racing and greyhounds events (see below for spec

Sportsbook: Why can’t I combine all my single selections in Multiples?

In some cases the message ‘Some of your selections cannot be combined’ or ‘Some of your Singles selections cannot be included in Multiples.’ appear. This means that you either have a lay bet selected as a Singles, or have a back bet selected as a Sin

Sportsbook: What does a 'Dead Heat' in golf mean?

A dead heat in betting is when two or more participants tie for a position in an event. Golf A dead heat in golf betting is when two or more participants tie for a position in an event. In golf, you generally cannot have a dead heat for the actual w

A GUIDE TO PROFESSIONAL GAMING AND OUR MOST POPULAR ESPORTS

 The world of Esports has been on a steep rise – Now it’s truly coming to light in the absence of traditional sport Here is our short introduction to professional esport gaming and a guide through some of these Esports. With the traditional sports wo

If I bet on a selection on the Sportsbook and lay the same selection on the Exchange, is this treated in the same way as backing and laying on the Exchange or is it treated as two separate bets?

No, it is not the same as backing and laying the same selection on the Exchange. It is in fact treated as 2 separate bets, therefore if you place a bet on a selection on the Sportsbook and lay the same selection on the Exchange you will need to have

Exchange: What happens to a Betfair Starting Price (BSP) bet if there is a late non-runner?

If you place a Betfair Staring Price (BSP) bet and we are unable to remove the non runner until after the race has completed, we will delay settlement of the market whilst we manually reconcile the Starting Price. To do this we apply the non runner's

Exchange: What is a 'Wincast' or 'First Goal Wincast' market?

In this market you are betting on what will be the correct combination of the player to score the first goal in the match AND the correct match result/outcome. All bets apply to 90 minutes of play according to the match officials, plus any stoppage t

What do I need to know around 'Pools Betting'?

For all information relating to 'Pools Betting' please visit - https://media.colossusbets.com/faq

Exchange: What is Commission and how is it calculated?

What is Commission? Betfair Exchange charges Commission on winning bets. If you are opted into “My Betfair Rewards”, we use your chosen package to decide on commission rate. Otherwise, we use a according to where you live to calculate your commission

Exchange: If I am a Bookmaker how can I obtain information to determine my UK General Betting Duty liability?

Complete the Bookmaker - Exchange Information Request Form. The form has to be signed by an authorised signatory. Submit the form as an attachment to bookmakers@betfair.com. You will receive a confirmation e-mail that the request has been received.

Live Video: Which countries can I watch Live Video from?

Horseracing UK Racing:Content provided by "At the Races" Available to the world excluding USA, Australia, New Zealand, Japan, Hong Kong, France, South Africa, Sri Lanka, the Caribbean (all islands in the Caribbean Sea, Belize and Guyana) and Israel;

Exchange: What are the options 'Keep bet' and 'Take SP' when I have an unmatched bet?

An Exchange bet is a normal bet placed by choosing the odds of your selection from the market view (as opposed to clicking on the ‘SP’ of your selection). When an Exchange bet is fully or partially unmatched it can be adjusted and cancelled in the no

What are Betfair's contact details?

Customer Service Follow the hyperlinks if you can't remember your username or password. If you have any other questions, please check out our handy FAQs or contact us. Tweet Us For the latest information or if you have a question regarding your Betfa

Sportsbook: Do you offer Lucky 15 / 31 / 63 bets?

Lucky 15 / 31 / 63 bet types - this multiple bet includes singles and upwards on 4, 5 or 6 selections respectively. The following bullet-points set out the number of bets that each Lucky bet type contains: Lucky 15 (4 selections) comprises: 4 Singles

Exchange: What is the difference between matched and unmatched bets?

For a bet to be struck, it must be matched with another customer, someone who has an opposing opinion. When submitting a bet offer, bets can be returned as unmatched, partially matched or matched in full. The below example shows a bet that has been