We strive to settle your bet as soon as the event finishes. However, during busy periods, please allow up to 30 minutes for the full result to be confirmed and for your winnings to appear in your account before contacting us.

Build Ups allows customers to create new types of bets. They focus on player experience rather than team or overall sporting bets...

This article explains Each Way betting on Sportsbook and the Exchange; what it is, how to place an each way bet and scenarios that may cause your settlement amount to be different to what you were expecting.

There are many reasons why a bet or selection may have been voided. These could include:

This article explains what happens to your bet in the event of a Dead Heat, where more than 1 participant (e.g. 2 horses) tie for a position in an event. 

When a player is said to "not start" in football, it means they are not included in the initial 11 players chosen to begin the match on the field, and instead will start the game on the bench as a substitute, only coming on to play if the manager decides to replace another player during the game. 

This article explains some of the reasons that you may not have won as much as you were expecting from your bet. This can happen because a rule has been applied based on a change in circumstances in the event you have bet on or sometimes it can simply be a mistake that needs to be corrected.

Cash Out allows you to lock in a profit or loss before waiting for the event to finish. Betfair does the maths on your current bets to offer you a value in real time based on the live market prices….. and even better news for football bettors - Cash Out will no longer be suspended on match odds markets on the Sportsbook!

Settlement rules and what this means for your bet

'Acca Edge' is replacing the 'Acca Insurance' and with that we are now offering the most competitive form of insurance in the industry: Refunding as cash when the competitors refund as free bets Receive your refund straight away when the last leg is

This article explains how to change your odds between Fractional & Decimal on both Desktop & Mobile.

This article outlines how we use Opta to settle statistic markets in football such as Shots on Target (SOT), Goalscorers, Tackles, Offsides, Assists, Passes, Cards and Corners as well as others.

In order to view your Sportsbook bet history, you may either select the ‘My Bets’ link on the top left hand side of our website or you may select the ‘My Account’ dropdown on the top right hand side of the website and proceed to select the ‘My Bets’

What is the tote? The tote is a dividend paid out from a betting pool. Instead of offering fixed odds like traditional bookmakers, payouts are calculated after the off, when the betting pool is closed. Where can I find the Tote? From our Exchange, if

This article outlines the bet types we offer on our sportsbook and what they mean. It covers single bets and doubles to accumulators and Goliaths and everything in between.

Bet Builder is a new feature that allows you to build your own accumulator within a single match from a variety of markets. If you are looking to place a Bet Builder , we'll outline the steps below for mobile or desktop. Mobile | Desktop Mobi

When you bet on the Exchange, you’re rewarded with Betfair Points. Betfair Points are not rewarded for play on Sportsbook, Arcade, Casino, Live Casino, Bingo, Poker or Exchange Games. For more information on Betfair Points .

How does a Bet Builder work? Simply add multiple selections from any tab to create a bet. Open the betslip, enter your stake in the Bet Builder section and place your bet. Available markets can be seen under the Bet Builder tab

What are Betfair Beacons?

This article explains how to place different types of bets on Sportsbook; Single, Multiples, Accumulators and Bet Builders are covered. 

What does ‘90 minutes plus injury time only’ mean when settling my bet? Bets placed on Football markets are settled based on the 90 minutes plus any injury time that is played. All goals, shots on target, cards awarded, corners taken etc. that occur during the game

WHAT IS VIRTUAL SPORTS AND HOW DO I USE IT? Virtual Sports is a selection of scheduled fixed odds games (events) that use a random number generator (RNG) to decide the outcome. All customers view the same schedules and the same outcomes. All the even

If your Outright Each Way bet has been paid out for less than you expected, it is most likely due to dead heat ties in the final leaderboard. A dead heat occurs when two or more participants tie for a position. This will only affect bets placed on go

How does a Bet Builder work? Simply add multiple selections from any tab to create a bet. Open the betslip, enter your stake in the Bet Builder section and place your bet. Available markets can be seen under the Bet Builder tab What happ

How does a Bet Builder work? Simply add multiple selections from any tab to create a bet. Open the betslip, enter your stake in the Bet Builder section and place your bet. Available markets can be seen under the Bet Builder tab. What happ

No. Once Betfair has confirmed your bet placement, you will not be able to change the terms of that bet or cancel or withdraw from that bet under any circumstances. Acceptance of your bet by Betfair concludes the bet. Please refer to the ‘Terms and C

Betfair Sportsbook uses both fractional and decimal odds, you can switch between the two at any point, either from: Desktop: by selecting either fractional or decimal from the black banner at the bottom of the page. Mobile: by clicking on your balanc

‘Dutching’ involves picking more than one possible outcome in a single race and having the accumulative odds reduced to reflect your increased chance of picking a winner. On the Sportsbook Multiples product, each selection forms a different line from

Why are my returns not as much as I thought? With Top Goalscorer markets there is always a possiblity of players being tied on the same number of goals. This can generate dead heats (especially for places in each way bets) and this can be tricky to u

Betfair offers you handicap betting in different sports and markets through its Sportsbook. These bets don’t cover Asian handicap betting modality (bets that don’t offer the ‘tie’ selection as an event result). The handicap betting markets that you c

To watch our Live Video service you might need to place a bet before being able to access the stream. Betfair Live Video is currently free of charge for all content, with the exception of certain horse racing and greyhounds events (see below for spec

In some cases the message ‘Some of your selections cannot be combined’ or ‘Some of your Singles selections cannot be included in Multiples.’ appear. This means that you either have a lay bet selected as a Singles, or have a back bet selected as a Sin

Horseracing UK Racing:Content provided by "At the Races" Available to the world excluding USA, Australia, New Zealand, Japan, Hong Kong, France, South Africa, Sri Lanka, the Caribbean (all islands in the Caribbean Sea, Belize and Guyana) and Israel;

Lucky 15 / 31 / 63 bet types - this multiple bet includes singles and upwards on 4, 5 or 6 selections respectively. The following bullet-points set out the number of bets that each Lucky bet type contains: Lucky 15 (4 selections) comprises: 4 Singles