This article explains what happens to your bet in the event of a Dead Heat, where more than 1 participant (e.g. 2 horses) tie for a position in an event. 

This article outlines the occasions in which you can cancel your bet and how you can use cash out to do this where it is available.

This article explains how both Fractional & Decimal odds work, as well how to change your odds display on both App & Desktop.

There are many reasons why a bet or selection may have been voided. These could include:

This article details information for the Live Video Service.

This article details information on Bet Builders, as well as some FAQs for Bet Builders across Football, Basketball & Baseball.

This article explains how to place different types of bets on Sportsbook; Single, Multiples, Accumulators and Bet Builders are covered. 

This article outlines the bet types we offer on our sportsbook and what they mean. It also covers Dutching and also reasons you may not be able to combine certain single selections.

This article outlines how we use Opta to settle statistic markets in football such as Shots on Target (SOT), Goalscorers, Tackles, Offsides, Assists, Passes, Cards and Corners as well as others.

We strive to settle your bet as soon as the event finishes. However, during busy periods, please allow up to 30 minutes for the full result to be confirmed and for your winnings to appear in your account before contacting us.

Build Ups allows customers to create new types of bets. They focus on player experience rather than team or overall sporting bets...

This article explains Each Way betting on Sportsbook and the Exchange; what it is, how to place an each way bet and scenarios that may cause your settlement amount to be different to what you were expecting.

When a player is said to "not start" in football, it means they are not included in the initial 11 players chosen to begin the match on the field, and instead will start the game on the bench as a substitute, only coming on to play if the manager decides to replace another player during the game. 

This article explains some of the reasons that you may not have won as much as you were expecting from your bet. This can happen because a rule has been applied based on a change in circumstances in the event you have bet on or sometimes it can simply be a mistake that needs to be corrected.

Cash Out allows you to lock in a profit or loss before waiting for the event to finish. Betfair does the maths on your current bets to offer you a value in real time based on the live market prices….. and even better news for football bettors - Cash Out will no longer be suspended on match odds markets on the Sportsbook!

Settlement rules and what this means for your bet

'Acca Edge' is replacing the 'Acca Insurance' and with that we are now offering the most competitive form of insurance in the industry: Refunding as cash when the competitors refund as free bets Receive your refund straight away when the last leg is

In order to view your Sportsbook bet history, you may either select the ‘My Bets’ link on the top left hand side of our website or you may select the ‘My Account’ dropdown on the top right hand side of the website and proceed to select the ‘My Bets’

What is the tote? The tote is a dividend paid out from a betting pool. Instead of offering fixed odds like traditional bookmakers, payouts are calculated after the off, when the betting pool is closed. Where can I find the Tote? From our Exchange, if

What are Betfair Beacons?

What does ‘90 minutes plus injury time only’ mean when settling my bet? Bets placed on Football markets are settled based on the 90 minutes plus any injury time that is played. All goals, shots on target, cards awarded, corners taken etc. that occur during the game

WHAT IS VIRTUAL SPORTS AND HOW DO I USE IT? Virtual Sports is a selection of scheduled fixed odds games (events) that use a random number generator (RNG) to decide the outcome. All customers view the same schedules and the same outcomes. All the even

Betfair offers you handicap betting in different sports and markets through its Sportsbook. These bets don’t cover Asian handicap betting modality (bets that don’t offer the ‘tie’ selection as an event result). The handicap betting markets that you c