Deposit & Withdraw

Why can't I withdraw to my chosen payment method?

Due to regulations, Betfair operate what's called a 'Closed Loop Policy' when it comes to withdrawing funds. This means that if you have deposited into your Betfair account using one payment method, you will have to withdraw back onto that same payme

Third Party Payment Methods

This article contains what Third Party Payment Methods are and what will happen if one is added to your account.

How to add a card

This article explains how to add a card, with a step by step guide and let's you know how many cards you are able to add. It also provides a link to the article explaining how to remove a card.

Deposit Queries

Deposit Queries

Changing your personal details

At Betfair we take your personal details at the point of registration, but you can update these yourself at any time. It is advised that you keep this section up-to-date should we ever need to contact you.

Withdrawal Queries

Withdrawal Queries

Missing Withdrawals and your Tracing Number

If you are missing a withdrawal, please allow up to 2-5 working days for this to arrive in your bank account. Once that timeframe has passed, if your withdrawal still isn't available, you can reach out to our customer support team and they will provide you with a Tracing number to provide to your bank account.

Bank Transfer

There are two types of bank transfer that we offer, a standard bank transfer and an instant bank transfer. 

Removing and updating your card

This article explains how you can remove a card or update some of the details for it.

INSTANT BANK TRANSFERS - Useful Information

Securely connect your bank account and deposit funds instantly with Open Banking. Unlock Instant Withdrawals after your first deposit!

Mastercard Withdrawals

If you are using a Mastercard that has been issued outside of countries listed below or you are using a Mastercard BusinessCard, you will not be able to make any withdrawals to it. Please note that these restrictions are not set by Betfair but by Mas

How do I change the primary address of my PayPal account?

To deactivate your PayPal account (or any eWallet) we require a proof of closure to ensure that the integrity of our closed loop policy is not being broken. This proof can be in the form of a screen shot of the email PayPal sent confirming the accoun

Why can’t I deposit using PayPal?

Customers who use a MasterCard or credit card to pay via PayPal may find problems making deposits. If the problem depositing via PayPal persists, please register your card in My Card Details and deposit directly into Betfair. If any funds in your Pay

I have withdrawn to a payment method which is no longer active. What shall I do?

Payment is not yet processed by Betfair You can cancel card withdrawals before they have been processed by us (up to 24 hours). Withdrawals which are not yet processed will be displayed under “Pending Withdrawals” in “My Account” --> “Withdraw Funds

Can I cancel my withdrawal?

This depends on how you have withdrawn your funds and the amount of time that has passed. Which withdrawal method was used? Card: If you have withdrawn to a card, then you can cancel card withdrawals yourself before they have been processed by us. Ba

Do you accept cards from my country?

We accept cards from: Armenia Australia Austria Belarus Belgium Bosnia and Herzegovina Brazil Bulgaria Costa Rica Croatia Cyprus Czech Republic Denmark Egypt Estonia Finland Georgia Germany Gibraltar Greece Guatemala Hungary Iceland Ireland Italy Lat

Fast Funds

What is Fast Funds? Fast Funds is the quickest way to make a withdrawal, and get your funds from your Betfair wallet to your bank account. Fast Funds is currently available to customers in the UK, Ireland and Spain with a Visa Debit or Prepaid card.