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Sportsbook: How do I switch between fractional and decimal odds?

This article explains how to change your odds between Fractional & Decimal on both Desktop & Mobile.

How to verify your account

We're required to verify every account holder we have to comply with regulations and in line with our commitment to safer gambling. We will attempt to electronically verify your account where possible. If we are unable to verify you, we may ask

Third Party Payment Methods

This article contains what Third Party Payment Methods are and what will happen if one is added to your account.

Reopen a closed account

This article provided you with key information on how to re-open your closed account, and answers some questions you may have.

What are Betfair's contact details?

Customer Service Follow the hyperlinks if you can't remember your username or password. If you have any other questions, please check out our handy FAQs or contact us. Tweet Us For the latest information or if you have a question regarding your Betfa

What is the corporate identity verification process?

Corporate Accounts In line with our policy for individual customers, Betfair also has a policy of verifying corporate customers. As the nature of the customer is very different, the requirements have been tailored to accommodate these differences. A

What is Betfair doing to protect you?

At Betfair, the security of your personal information is a priority. Here are some of the ways we help to protect you and your account: Login information is always submitted encrypted. When you log in to our website, your username and password are su

Changing your personal details

At Betfair we take your personal details at the point of registration, but you can update these yourself at any time. It is advised that you keep this section up-to-date should we ever need to contact you.

Contact Verification

Why do I need to verify my contact details? We want to make sure that the details you’ve used to register your account with us are correct in order to keep your account secure and that when we need to get in touch with you that we know it’s going to the right place.

How do I close my account?

First, we recommend that you withdraw any remaining funds from your account before you close it.

Can I open more than one Betfair account?

No, we only allow one account per customer. Since you can use your existing Betfair account for all your activities on Betfair, it is not necessary to open additional accounts. If you have forgotten your username or password of your existing account,

Sportsbook: Where can I see my bets (history)?

In order to view your Sportsbook bet history, you may either select the ‘My Bets’ link on the top left hand side of our website or you may select the ‘My Account’ dropdown on the top right hand side of the website and proceed to select the ‘My Bets’

Subject Access Request (SAR)

You have a right to request a copy of the personal data that we hold about you.

Erasure Request/Right to be Forgotten.

You have the right to request us to erase your personal data where we have no compelling reasons to continue storing or processing your data.

What is an ‘Inactive’ account fee?

 Betfair does not charge inactive account fees.

Marketing Preferences

At Betfair, we understand that there may be times when you want to reduce the volume of gambling related advertising you see. It's easy to change your advertising preferences for our products and this article explains how.

Can I change my username?

For accounts that already have a username, unfortunately, you will not be able to change this. However, if your username is an e-mail address we would like you to take a few minutes to create a new username. To do this you just need to follow some si

How do I view my Profit and Loss?

Want the facts? Our Profit and Loss tool lets you know how much you’ve won or lost over a select time period, giving you an easy way to track your gambling spend.