We want to make sure that the details you've used to register your account with us are correct in order to keep your account secure and that when we need to get in touch with you that we know it’s going to the right place.
Account Help
This article provides information on how to open an account
We're required to verify every account holder we have to comply with regulations and in line with our commitment to safer gambling. We will attempt to electronically verify your account where possible. If we are unable to verify you, we may ask
Why is my account suspended? There are a number of reasons for which we suspend accounts:
This article details information around Password and PINs on Betfair.
This article provided you with key information on how to re-open your closed account, and answers some questions you may have.
Forgotten your log in details? If you've forgotten your username, simply click here and follow the instructions. You will receive an email from us with your username. (Please check your junk/spam folders in case our email is not recognised).
Betfair’s two-step authentication reduces the chance of having your account compromised. That’s because in an addition to your username and password Betfair will ask you to enter a one-time code, which will be sent to your phone via SMS or displayed
Corporate Accounts In line with our policy for individual customers, Betfair also has a policy of verifying corporate customers. As the nature of the customer is very different, the requirements have been tailored to accommodate these differences. A
At Betfair, we understand that there may be times when you want to reduce the volume of gambling related advertising you see. It's easy to change your advertising preferences for our products and this article explains how.
In order to view your Sportsbook bet history, you may either select the 'My Bets' link on the top left hand side of our website or you may select the 'My Account' dropdown on the top right hand side of the website and proceed to select the 'My Bets'
First, we recommend that you withdraw any remaining funds from your account before you close it.
Betfair does not charge inactive account fees.
You have a right to request a copy of the personal data that we hold about you.
You have the right to request us to erase your personal data where we have no compelling reasons to continue storing or processing your data.
At Betfair we take your personal details at the point of registration, but you can update these yourself at any time. It is advised that you keep this section up-to-date should we ever need to contact you.
This article details information on changing your Betfair username.