If you'd like your account reactivated after a period of temporary self exclusion, you'll need to get in touch with Customer Service.
Our team will then be able to review your account whilst you are present on the contact.
To help you stay in control we have a number of safer gambling tools for your benefit. These include deposit limits, loss limits and Time Outs.
Please be aware that if you apply any safer gambling tool to your Betfair account it will not automatically apply to any account you hold within the Flutter Family of Brands (Sky Betting & Gaming, Paddy Power, Betfair, PokerStars & Full Tilt Poker. If you wish to set a safer gambling tool you can do so via your Paddy Power account online or alternatively, Customer Services can set this for you.
Please be aware:
- We will not reactivate any account if the period of exclusion is still valid and has not expired.
- We can't reactivate your account if you have chosen a permanent self exclusion.
- There is no guarantee that your account will be reopened.
- If an account is located within the Flutter Family of Brands (Sky Betting & Gaming, Paddy Power, Betfair, PokerStars & Full Tilt Poker with a longer or lifetime exclusion timeframe, this longer timeframe will be observed and you may not be able to reactivate your account.
Gambling can become a problem and organisations such as GamCare and Gordon Moody can provide valuable assistance and support if you would like to discuss any concerns that you may have.
For a very small number of people gambling is or can become a problem and organisations such as GamCare (who can be contacted at http://www.gamcare.org.uk/ or by their Freephone number 0808 802 0133) can provide valuable assistance if you would like to discuss any concerns that you have.
Gordon Moody provides support and counselling for anyone adversely affected by gambling. Members of the Gordon Moody Team operate from locations both within the UK and internationally. Its site can be accessed at: https://gordonmoody.org.uk/.
Our self-exclusion facility now covers the Flutter Family of Brands, we will endeavour to prevent you accessing your Account (or creating a new account within your selected self-exclusion timeframe across all brands.
Please note that Paddy Power Retail is not covered under our self-exclusion policy. If you wish to exclude from the shops, you will need to contact them directly. More information can be found here.
Please note: Self-Exclusion does not cover Sky Betting & Gaming, PokerStars brands or Full Tilt Poker for customers outside the United Kingdom & Gibraltar. You will need to self-exclude directly with the relevant brand in order to be excluded from your account with that brand.
Please note: Self-Exclusion does not cover Tombola. You will need to self-exclude directly with Tombola in order to be excluded from your account with that brand.