Betfair Help Centre

How would you like to get in touch?

CHAT
Typical time to answer is 30 seconds.
PHONE
Typical time to answer is 30 seconds.
EMAIL
Typical time to answer is between 2-4 hours.

Top queries

Telephone Betting is manned 24/7 by English speaking Betfair brokers.
For Telephone Betting with a minimum unit stake of £50 or €50:
UK: 0844 871 5000
Ireland: 1800 719 915
Australia: 132BET (132238)

Charges to 0844 business rate numbers may vary.
Calls from UK landlines typically cost between 1p to 13p per minute, calls from UK mobiles typically cost between 20p to 41p per minute.
Please check with your phone provider to find out the actual cost.

Customers should also be aware that we do not accept bets over the telephone on our fixed odds markets.

To access your Betfair account over the telephone, you will need your Telephone Account Number (TAN). You can find this number by clicking on "My Account" and viewing the "My Details" tab; the TAN is on the right hand side of the page. You will be asked for your TAN by the broker when you call to place a bet. Please be aware that you may also be asked security questions when using this service.