This article highlights the Terms & FAQs for our Bingo Welcome Offer

Tickets and Strips The Deal or No Deal Bingo game uses the same tickets and strips that are used in the 90 ball bingo draw. Please see the 90 Ball Bingo game information for further details. Game Prizes The prizes offered in each bingo game have a mi

This game is based on the casino card game of Blackjack. Each game begins with 10 cards placeholders seen face down. 8 of the 10 card placeholders are paired to form 4 separate "player" hands (Player 1, Player 2, Player 3 and Player 4). The remaining

Cash Out is a product from Betfair that allows you to lock in a profit or loss before waiting for the game round to finish. Betfair do the math to offer you a value in real time of your current bets based on the odds currently available in your curre

Just in case the usual house prizes don't add enough buzz to bingo we offer further big jackpots for you to win. These vary according to the type of game being played. Fixed Jackpots Progressive Jackpots Progressive Slots Jackpot Queries Terms & Cond

If you have been awarded a bonus on Exchange Games, there will be a section 'My bonuses' in the top right hand corner on the Exchange Games site when you log in. If you do not have an active bonus, the section 'My bonuses' will not be visible.

Currently you only can access your transaction history but not your game history from your mobile device. To access your detailed game histories please visit the Casino cashier on the main website.

Current bets: You can view any open in two ways: Swipe the player cards to the left, to view current matched and unmatched bets; In the menu of the app under 'Account' --> 'Active Bets'. Bet history: You can view your bet history from within the menu

This article outlines information on staking limits that are applied to all accounts in relation to Slots, Slingo, and Reactor games

This articles provides answers to some Frequently Asked Questions about Betfair Casino

This article provides answers to some FAQs around Casino Tech

This article provides answers to Frequently Asked Questions about our Casino Promotions

Exchange Games is a peer to peer gambling product, in other words, a product on which the players (including you) are betting against each other on the available Exchange Game markets (''Markets'')

Activity which falls within one or more of the definitions below: Activity which Betfair believes to be collusive, for example where two or more players agree to place bets to offset each other’s' risk. Backing and laying in the same market at the sa

The Dead Heat Rule applies to bets on Exchange Omaha Hi when there is more than one winning selection in the Main market - i.e. the result is a draw or tie between 2 or more hands. In these cases, the odds on the tied selections received by the backe

Betfair uses decimal odds which are inclusive of stake. So, a winning bet of £10 at odds of 6 would result in a return of £50 profit + your £10 stake = £60. All odds at Betfair are displayed from the backer's point of view. If you see 6 and £10 on the

Exchange Games gives the player the ability to place bets on the outcome of a computer generated event - e.g. a poker game. It is as if you are standing behind a crowded table in Las Vegas, stealing peeks at the players' cards and making side bets as

Your Bet History shows you the vital game statistics for each historical game you have played. You can see your bet history by clicking on Account > History button at the top of the bingo window. A pop-up window will display the bet history. You can s

If your connection to a Bingo game is lost for whatever reason, for example due to internet connection problems, you can still go back into Bingo and resume your participation. If you join before the game has begun, you will see the same tickets/stri

You must have a Betfair account to play. You can log in through the main site's home page or directly when you launch Bingo. The first time you log in you will be asked to choose a "chat name" or nickname, this will be displayed in the chat room and

If you have an Exchange Games bonus in your account, you will see a balance on the top right-hand side of the page once logged in: Exchange Games bonuses have a 1x wagering requirement.

Once logged in, navigate to 'My Account' > 'My Exchange Games Account'.  There you will have the option to view your Account statement, Current Bets and Betting History:

Tickets and Strips In the 75 Ball Pattern Bingo game, a ticket is an individual grid of 25 squares made up of 5 rows and 5 columns. Each square contains a number so 25 numbers appear on each ticket apart from the centre square which is "free" and wil

For details on Betfair Bingo Loyalty scheme, click here.

If you have a promotional Bingo code which you want to redeem, all you have to do is go to the Bingo Lobby and click on 'Bonus Codes' at the top. A window will appear where you can enter your bonus code: Type in the code and click 'Enter'.

Cash Out is a product from Betfair that allows you to lock in a profit or loss before waiting for the game round to finish. Betfair do the math to offer you a value in real time of your current bets based on the odds currently available in your curre

What is this? xTG, refers to the position of your ticket in a bingo game, i.e. 1TG - one number to go, 2TG - 2 numbers, etc. To reward our players who are close to winning, some of our games will be scheduled with one of 3 types of new xTG feature, e

Because Exchange Baccarat uses a shoe of 8 decks of cards, the cards dealt in previous games will affect the outcomes of future games dealt from the same shoe (and hence the odds of all selections). To ensure that every user is aware of all informati

Each individual Bingo game has the cost of a ticket shown clearly on our schedule, and in the Bingo lobby. You can play Bingo for as little as 1p per ticket, and we even run free Bingo games from time to time.

Exchange Hi Lo is Betfair's version of the popular and exciting card game in which a player has to predict whether the next card is higher or lower. However, in Betfair's unique variation, it's a perfect strategy played by a computer that decides whe

This game is based on the poker game commonly known as 'Texas Hold'em'. Each game begins with 13 cards being dealt face down from one randomly* shuffled pack. 8 of the 13 cards are paired to form 4 separate hands as displayed on site (these cards in

If you get disconnected during a game, the game will continue to be played for you on our Bingo servers. If one of your tickets is a winner, you will receive the winnings automatically.

On Exchange Games the bets placed by players are matched in the order in which they are placed in order to offer our players a fair service and gambling experience. This means that it is your responsibility to make sure that you have a good network c

Tickets and Strips In the 75 Ball Pattern Bingo game, a ticket is an individual grid of 25 squares made up of 5 rows and 5 columns. Each square contains a number so 25 numbers appear on each ticket apart from the centre square which is "free" and wil

If someone calls you while playing, the game will be paused automatically and will resume automatically when you have finished the call. Some mobile phone devices might also get disconnected from the network when someone calls. If this happens, you c

Go to https://bingo.betfair.com/ and click on 'My Favourites' (after you have logged in to your Betfair account). Add a Room/Game to your favourites by clicking on the star icon that appears when you hover over an image: You can remove a Room or Game

90-Ball Bingo is the most traditional form of Bingo, and is played with balls numbered from one to 90. Tickets are made up of three lines containing five numbers each. There can be prizes for one line, two lines and full-house (all three lines). Ther

Early Settlement is where the outcome of a selection can be decided and hence the market settles the bets relating to that selection. This will mean that if a selection has been determined to be a winner or loser prior to the end of a game, you will

There are 4 additional betting selections within Exchange Blackjack for customer to bet upon. They are; Dealer wins or ties with all 4 player hands. One of more of the 5 hands gets a "5 Card Charlie". All Cards are unique in respect of both suit and

Lucky Numbers Bingo is a standard 90 ball bingo game with an added lucky numbers Jackpot feature! Matching one, two or three of your chosen lucky numbers with any of the balls when the 1 line, 2 line and/or full house is won will win a Lucky numbers

If you have experienced problems with the installation, we initially suggest you try to uninstall the program using Windows Control Panel - Add/Remove Programs. After removal download the installer again. If this does not help and the problem persist

Cash Out is a product from Betfair that allows you to lock in a profit or loss before waiting for an event to finish. Betfair do the math to offer you a value in real time of your current bets based on the live market prices. Using a single click you

There are two boxes labelled 'Stake' and 'Win' at the top of the bingo window. The Stake box displays the value of the bingo tickets you have selected/purchased for the game currently playing, or about to start. The Win box will accrue the value of a

Free tickets are applied to your account depending on the specific terms and conditions of a promotion. Depending on the type of free ticket, you may need to enter the room and validate the tickets yourself. Check the Schedule to view details of upco

In Exchange Hi Lo, there are two markets which are available for betting for any given game. The two markets each hold different types of betting selections. The first market is known as the 'Correct predictions' market and contains the betting selec

Betfair has commissioned the development of a perfect player strategy to fit in with the version of Blackjack played in the game. This strategy produced by www.wizardofodds.com encompasses the following key rules; * There is an infinite deck * Doubli

Before the race can start, the handicaps are determined. The remaining 40 cards in the deck will then be used for the race simulation. A second round of betting commences in which the players can place new bets based on the handicaps. Before the hand

In the event of a Bingo game failing to play within 30 seconds of the advertised time, or should we choose to withdraw/amend a scheduled bingo game, then funds used to purchase these ticket(s) will be refunded to your Bingo account as soon as possibl

Tickets and Strips In the 80 Ball Bingo game, a ticket is an individual grid of 16 squares made up of 4 rows and 4 columns. Each square contains a number so 16 numbers appear on each ticket. Once the game has started then tickets will show a unique t

Betting will not be permitted on selections for which an outcome is already known. Once the outcome of a selection is known, it is labelled as 'WINNER' for winning selections or 'ELIMINATED' for losing selections, and bets are settled on the selectio

Yes. The Bulkbuy tool allows players to select up to 20 games for pre-purchase at any one time. Players can use the search facility to define which particular games they wish to search for. Parameters include number of tickets, game type, room name,

Each race begins with four runners lined up at the starting line of a 32 segment race track. Each runner is represented by a suit (Spades, Hearts, Clubs and Diamonds). A randomly shuffled pack of 52 cards is used to simulate the race. An exchange mar

To participate in a game of bingo you must ''select'' and ''confirm'' purchase of your tickets. The strips of tickets are displayed in the ''Ticket Area'' of the bingo window. You purchase your tickets through the "Ticket Purchaser" pop-up window: The pop-

Don't miss out on our exciting and great value promotions, view them all here!

Yes. You can transfer your own money in and out of your 'Games wallet' as you please and without affecting your bonus funds. Kindly note that bonus funds are non-withdrawable and are simply used to wager on Exchange Games.

If you are already registered with Betfair you do not need to open a new account for Mobile Casino and can use your existing account. If you are new to Betfair, you must first open a Betfair account and deposit money before you are able to play Betfa

A 'natural' refers to a hand of only two cards that has a total score of 8 or 9.

The Dead Heat Rule applies to bets on Exchange Blackjack when there is a tie between a player hand and the dealer the result is a draw or tie. When this occurs, the odds for both the Backers and Layers are divided by two. Client A backs Hand 1 for £1

When placing a bet using bonus funds, all winnings will be credited to your 'pending winnings'. These will be added onto your bonus until you have met the full wagering requirement. After that your pending winnings will be instantly credited to your

Exchange Baccarat uses the same standard Baccarat drawing rules that you would find in a casino, which are as follows - Once the player and the banker have both been dealt two cards : If either player or banker have a score of 8 or 9 then both player

There are two types of Bonuses available on Betfair Bingo: Bingo Bonus, which you can spend on all bingo rooms. Games Bonus, which you can use on the Bingo side games. A Betfair Bingo bonus is a set amount of money which can be awarded by Betfair Bin

Exchange Games transfer limits cover the total of all transfers into Exchange Games wallet over a rolling period. Transferring funds back to your main Betfair account will not reset the limit. Your Exchange Games transfer Limits come into effect from

Wondering how we keep our games fair? This article explains how we ensure fairness for all.

The commission rate on Exchange Games varies between the games as specified below: Baccarat - Main market: 2% Baccarat - Side bets market: 2.5% Blackjack: 4% Bullseye Roulette: 4% Card Derby Racing: 4% Hi Lo: 3% Texas Hold’em: 2.5% Omaha Hi: 2.5%

This varies on the currency of your account. Please see the below list to see the minimum stake required for your account:

This article details information on our Bingo Chat functionality, and some lingo used in our chat rooms

The liquidity is the amount of money available for you to bet (back/lay) at the corresponding odds on the corresponding selection. The liquidity that you see available at each odds increment can be a combination of one or more different users' unmatc

This article details how you can transfer funds into your Exchange Games account.

If a game is interrupted due to a technical problem with the Betfair systems or services and if the game play cannot continue as expected the game is automatically voided. All the unsettled bets which were placed on that game are automatically voided

Having difficulties finding your free spins or not sure if you've been credited them? Read this article to troubleshoot.