In This Article:
How do I change the primary address of my PayPal account?
Why can't I deposit using PayPal?
Where can I manage my payment methods on Betfair?
Can I use other payment methods to deposit?
Can I use other payment methods to withdraw?
Why else might I not be able to Deposit?
What is PayPal?
PayPal is an online payment system that allows you to send and receive money around the world.
How do I change the primary address of my PayPal account?
To deactivate your PayPal account (or any eWallet) we require a proof of closure to ensure that the integrity of our closed loop policy is not being broken.
This proof can be in the form of a screen shot of the email PayPal sent confirming the account closure. The information that needs to be included is:
- The registered PayPal email address
- The confirmation of closure from PayPal
- The relevant PayPal graphics/logo
We cannot accept a cut/copy and paste email. To take a screen-shot, you need to have the content visible on screen and then press the 'ALT' + 'Print Screen' button on the keyboard. You then need to open up a new document such as 'Microsoft Word' or 'Paint' and paste the screen-shot onto the program. If you then save the document and contact us with the attachment, we will be able to remove the PayPal account and return your funds via an alternate payment method.
Why can't I deposit using PayPal?
Customers who use a MasterCard or credit card to pay via PayPal may find problems making deposits. If the problem depositing via PayPal persists, please register your card in My Card Details and deposit directly into Betfair.
If any funds in your PayPal account have been generated by sales on eBay, you will be unable to transfer these funds to your Betfair account, as this is deemed a third party payment.
If you have, or have previously used an American Express or Amex card on your PayPal account, you will be unable to fund your Betfair account via PayPal.
You may have restrictions in place on your Paypal account that will limit the amount you can transfer before completing PayPal's customer verification process.
You can trust Betfair with your card details: Betfair protects sensitive customer data using SSL encryption during transmission and uses 128-bit SSL Verisign Class 3 Certificates.
Please be aware that there are some important restrictions with regards to credit card deposits, for both Irish and UK customers.
Where can I manage my payment methods on Betfair?
You can manage your payment methods, by navigating to the 'Manage Payment Methods' section of your account (see image below).
You can also get to this area of your account by clicking here (If you're not logged in, you'll need to log in first).
Can I use other payment methods to deposit?
You can view the full list of accepted payment methods for deposits on Betfair by clicking here.
Can I use other payment methods to withdraw?
You can view our withdrawal-specific help articles by clicking here.
Why else might I not be able to Deposit?
Deposits may be prevented due to the existence of a Deposit Limit on the account.
For further information on Deposit Limits, click here (for UK customers) and here (for Ireland/Rest of the World customers).