Can I use a credit card to deposit?

By law, betting companies can no longer accept credit cards as a method of deposit.

Can I use a friend or partners card?

You must only use cards registered in your name.

Why can I not add a card?

• The card is already in use on another Betfair account.
• The card number has been entered incorrectly.
• The card is registered to a company and is not your personal account.

Why can I not use an alternative payment method?

• Your eWallet (e.g. PayPal) account has been added to another Betfair account previously. In order to recover this account and log in, read our article here. 
• You can't add more than one PayPal account to your Betfair account

Why else might I not be able to Deposit?

Deposits may be prevented due to the existence of a Deposit Limit on the account. For further details on Deposit Limits and how to change them, click here (for UK customers) and here (for Ireland/Rest of the World customers).

I have been asked to make a deposit to qualify for a promotion. Why haven't I qualified?

Where we ask you to make a deposit to take advantage of any of our promotional offers, it is required that you do so by Debit Card or Apple Pay. If you make this deposit by any other method, you will not qualify.

How can I view my recent deposits?

You can view your recent deposits here when you are logged in.

Still can't find what you are after?

No problem, you can contact us using the 'Message Us' button below.