Betfair Help Centre

Your results (8 matched your criteria)
  • How do I confirm my age?

    To comply with regulations and in line with our commitment to responsible gambling we are required to confirm your age. There may be some restrictions on your account until this has been done. You can confirm your age by providing us with a high-qual ... more

  • Which documents do I need to provide for the Identity Verification Process (KYC)?

    We're required to verify every account holder we have. One way of doing this is by providing documents so we can verify who you are.  In order for us to comply with legal requirements it is necessary to verify personal details submitted to ... more

  • What is Betfair's Identity Verification Process (KYC)?

    As a company, we pride ourselves on the integrity and transparency of our business. It is important that we are able to positively identify our customers and in particular confirm that they are over 18. This process helps us provide our best service, ... more

  • How do I complete the Identity Verification Process (KYC) in the UK?

    In order for us to comply with legal requirements it is necessary to verify personal details submitted to us upon registration of Betfair accounts. We will attempt to electronically verify your account where possible. If we are unable to verify you ... more

  • What is the corporate identity verification process?

    In order to hold a corporate account with Betfair, you must also complete our Corporate Identity Verification process. Please note that our Verification team will complete a Dunn and Bradstreet search for the firm to confirm all details. Which docume ... more

  • Why do you need my personal details?

    Every person who wants to use Betfair must first open an account. Transparency is a key pillar of our business and we hold all the relevant details of all our customers. This is of benefit to you as well: all your details are securely stored so that ... more

  • Does Betfair allow Under Age Gambling?

    It is illegal for anyone under the age of 18 to gamble with Betfair. PLEASE NOTE THAT ANYONE UNDER THE AGE OF 18 FOUND TO BE USING BETFAIR WILL HAVE ANY WINNINGS FORFEITED AND MAY ALSO BE REPORTED TO THE POLICE. ... more

  • General Payments Help

    Why do card withdrawals take 2-5 days when card deposits are immediate? What are Net Deposits? Which currencies do you accept? Do you accept cards from my country? Can someone else make a deposit on my behalf to my Betfair account? What referenc ... more