Betfair FAQ

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  • Betfair's Identity Verification Process (KYC)

    We're required to verify every account holder we have to comply with regulations and in line with our commitment to responsible gambling. We will attempt to electronically verify your account where possible. If we are unable to verify you, we may ask

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  • How do I complete the Identity Verification Process (KYC) in the UK?

    We're required to verify every account holder we have to comply with regulations and in line with our commitment to responsible gambling. We will attempt to electronically verify your account where possible. If we are unable to verify you, we may ask

    more

  • General Payments Help

    How do I change or unregister my card? How do I change the primary address of my PayPal account?

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  • What is the corporate identity verification process?

    Corporate Accounts In line with our policy for individual customers, Betfair also has a policy of verifying corporate customers. As the nature of the customer is very different, the requirements have been tailored to accommodate these differences. A

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  • What is Betfair doing to protect you?

    At Betfair, the security of your personal information is a priority. Here are some of the ways we help to protect you and your account: Login information is always submitted encrypted. When you log in to our website, your username and password are su

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  • Which documents do I need to provide for the Identity Verification Process (KYC)?

    We're required to verify every account holder we have to comply with regulations and in line with our commitment to responsible gambling. We will attempt to electronically verify your account where possible. If we are unable to verify you, we may ask

    more

  • Withdrawals

    Due to the bank holiday weekend in the UK and Ireland, banks might have not processed payments until today so if you are not seeing your winnings in your bank account following your withdrawal, it might take 2 to 3 working days depending on the payme

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  • What is Betfair's Identity Verification Process (KYC)?

    We're required to verify every account holder we have to comply with regulations and in line with our commitment to responsible gambling. We will attempt to electronically verify your account where possible. If we are unable to verify you, we may ask

    more

  • What is the corporate identity verification process?

    Corporate Accounts In line with our policy for individual customers, Betfair also has a policy of verifying corporate customers. As the nature of the customer is very different, the requirements have been tailored to accommodate these differences. A

    more