Betfair Help Centre

Your results (13 matched your criteria)
  • How do I open an account?

    You can create an account with us one of the following ways: simply clicking here going to our homepage (www.betfair.com) and click on "Join Now" on the top right corner of the page. You'll be directed to our registration page where you n ... more

  • Why can't I access my Betfair account?

    There are a number of reasons why you might not be able to access you Betfair account, which of the following messages are you receiving? Your Betfair Account has been Suspended It may be that we've had some trouble verifying your account. Informati ... more

  • Forgotten your log in details?

    Forgotten your log in details? If you've forgotten your username, simply click here and follow the instructions. You will receive an email from us with your username. (Please check your junk/spam folders in case our email is not recognised). If ... more

  • Security Questions Help?

    You will be asked to confirm your security questions for a number of reasons. The questions are your guarantee that only you can access your Betfair account, and ensure that your details are secure and that no-one else can access your account. & ... more

  • What does SSL mean?

    Betfair.com uses a protocol called SSL (Secure Sockets Layer), created for transmitting private documents via the Internet. This encryption technology does not allow others to see your information. Betfair use the very latest secure server tools and ... more

  • Can I open more than one Betfair account?

    No, we only allow one account per customer. Since you can use your existing Betfair account for all your activities on Betfair, it is not necessary to open additional accounts. If you have forgotten your username or password of your existing account, ... more

  • Why can I only view the latest prices logged in with a funded account?

    Only customers logged into an active funded account will be able to view the latest Betfair prices. We do this to discourage extreme usage of Betfair website data by software programs that don’t use Betfair to bet. Your account becomes an ‘active ... more

  • What is my TAN (Telephone Account Number)?

    Your TAN (Telephone Account Number) is a unique code that allows you to bet via our Telephone Betting Service. To use your account over the phone you must quote your TAN when calling our Telephone Betting Desk. This number can be found as follows: L ... more

  • Can I change my username?

    For accounts that already have a username, unfortunately, you will not be able to change this. However, if your username is an e-mail address we would like you to take a few minutes to create a new username. To do this you just need to follow some ... more

  • Why do I need to open an account to use Betfair?

    Every person who wants to use Betfair must first open an account. Transparency is a key pillar of our business and we hold all the relevant details of all our customers. This is of benefit to you as well: all your details are securely stored so that ... more

  • Why do you need my personal details?

    Every person who wants to use Betfair must first open an account. Transparency is a key pillar of our business and we hold all the relevant details of all our customers. This is of benefit to you as well: all your details are securely stored so that ... more

  • Portugal: Why can't I bet with Betfair?

    Betfair is currently applying for a Portuguese online gambling licence and, as part of the application process, we have been asked by the regulator to temporarily switch off our site to Portuguese residents, and anyone located in Portugal, whilst lic ... more

  • Account and Payment Help

    Jump to: Verifying my account | Login Help | Add/Remove a Card Verifying your account. If you're new to Betfair, or if you haven't yet verified your account you'll need to do so before you can withdraw. If you live in the UK or Ireland, we aim to ve ... more