Why can I not remove my (expired) card?

You may be unable to remove a card from your account if:

  • there are more deposits than withdrawals on the card. See also "What are Net Deposits?"
  • the card has not reached the expiry date.
  • you have not completed the KYC verification process. See also "What does KYC mean?"

This protects both Betfair and its users against fraud and money laundering.

Please contact us to assist you further if you are unable to remove a card from your account.


Please be aware that from April 14th, the laws in the UK will change, meaning that all betting companies will no longer be able to accept deposits or top-ups to your accounts from Credit Cards. For more information, click here.