Why can I not remove my (expired) card?

You may be unable to remove a card from your account if:

• there are more deposits than withdrawals on the card. See also "What are Net Deposits?"
• the card has not reached the expiry date.
• you have not completed the KYC verification process. See also "What does KYC mean?"

This protects both Betfair and its users against fraud and money laundering.

Please contact us to assist you further if you are unable to remove a card from your account.

here.