Exchange: Why did I get a different amount when I cashed out to the one advertised?

Cash Out amounts are not guaranteed as they are based on the live Betfair markets, where prices are constantly moving. This means you may receive more than indicated, or your Cash Out may be unsuccessful or only partially successful.

If a Cash Out is unsuccessful or partially successful then we will offer you a new Cash Out amount based on your revised position and the current prices in the Betfair market.