Betfair Help Centre

Why do you need my personal details?

Every person who wants to use Betfair must first open an account. Transparency is a key pillar of our business and we hold all the relevant details of all our customers. This is of benefit to you as well: all your details are securely stored so that you can quickly fund and withdraw from your account.

Each of the gambling regulators which have licensed Betfair, requires us to positively identify our customers. In addition our ability to share information (if required) under the Memoranda of Understanding we have in place with a number of sporting regulators, is reliant on our ability to identify our customers. We believe that our processes are the best in the gambling industry and we pride ourselves on the recognition we have received.